Our Community Standards
Mint Network is committed to providing a safe, welcoming, and enjoyable environment for all players. These guidelines apply to all our services including in-game chat, Discord, forums, and any other community spaces.
Staff Structure & Responsibilities
Our staff team is here to help and ensure everyone has a great experience. Each rank has specific responsibilities:
Helpers & Junior Officers
- Monitor chat and provide assistance to players
- Issue warnings, mutes, and kicks for rule violations
- Available for general support and questions
Junior Guards
- Monitor contraband and suspicious activities
- Support chat moderation when other staff are unavailable
- Assist with security-related issues
Moderators & Officers
- Handle more serious violations and appeals
- Issue temporary and permanent bans when necessary
- Access to advanced moderation tools (/fly, /tp)
- Monitor PvP areas for rule violations
Senior Moderators & Senior Officers
- Server management and administrative duties
- Handle region permissions and building rights
- Process nickname requests and alternative account checks
- Mentor and guide lower-tier staff members
- Advanced PvP monitoring capabilities
Admins & Captains
- Highest level of server administration
- Host community events and activities
- Access to world editing and advanced tools
- Final authority on major decisions and appeals
- Handle complex donor package and permission issues
Community Rules
General Conduct
- Respectful Communication: Treat all players and staff with respect
- No Harassment: Bullying, personal attacks, or targeted harassment is prohibited
- Appropriate Language: Swearing and offensive language are not tolerated
- Common Sense: Use good judgment in all interactions
Chat Guidelines
- No Spam: Avoid excessive messages, caps, or repetitive content
- Stay On Topic: Keep discussions relevant to the current channel
- No Advertising: Promotion of other servers or services is prohibited
- English Primary: Use English in main chat channels
Content Restrictions
- No NSFW Content: Adult or inappropriate content is strictly forbidden
- No Sensitive Topics: Avoid controversial subjects that may cause arguments
- Appropriate Builds: Constructions must be suitable for all ages
- Safe Links: Only share trusted, appropriate links
Discord-Specific Rules
- Profile Guidelines: Keep usernames, avatars, and custom status appropriate
- Voice Chat Etiquette: No ear-damaging sounds or music in voice channels
- No Ghost Pinging: Don’t mention users then immediately delete messages
- Follow Discord TOS: All Discord Terms of Service apply
Security & Safety
- No Threats: Threatening language or behavior is unacceptable
- No Doxxing/DDoS: Sharing personal information or attacking others is prohibited
- Report Issues: Use proper channels to report problems
- Account Security: Don’t share account information
Impersonation
- Staff Impersonation: Pretending to be staff members is strictly forbidden
- False Claims: Don’t make false claims about permissions or authority
- Identity Respect: Don’t impersonate other community members
Enforcement & Consequences
Violation Responses
Depending on severity and repeat offenses, consequences may include:
- Warnings: First-time or minor violations
- Mutes: Temporary or permanent chat restrictions
- Kicks: Removal from server requiring reconnection
- Temporary Bans: Short-term suspension from services
- Permanent Bans: Complete removal from all Mint Network services
Cross-Platform Enforcement
- Rule violations may result in consequences across all Mint Network platforms
- Discord bans may lead to in-game restrictions and vice versa
- Staff maintain records of violations across all services
Appeals Process
- Contact staff through appropriate channels for appeals
- Provide clear explanation and evidence for your case
- Appeals are reviewed by senior staff members
- Decision outcomes are communicated promptly
Getting Help
Contacting Staff
Staff members are available to assist with:
- Rule clarifications and questions
- Technical issues and bugs
- Player conflicts and disputes
- General support and guidance
Reporting Issues
- In-Game: Use
/reportcommand or contact online staff - Discord: Use appropriate support channels or direct message staff
- Urgent Issues: Contact Senior Moderators or Admins directly
Response Times
- General inquiries: Within 24 hours
- Rule violations: Immediate to 1 hour
- Appeals: 24-48 hours
- Technical issues: As soon as possible
Community Participation
Positive Contribution
We encourage:
- Helping new players learn the game
- Participating in community events
- Providing constructive feedback
- Creating welcoming experiences for all
Building Relationships
- Make friends and build lasting connections
- Collaborate on projects and builds
- Share knowledge and expertise
- Support fellow community members
Policy Updates
These guidelines may be updated to:
- Address new situations or technologies
- Clarify existing rules
- Reflect community feedback
- Ensure continued safety and enjoyment
Updates will be announced through:
- Discord announcements
- In-game notifications
- Website updates
By participating in Mint Network services, you agree to follow these guidelines and help maintain our positive community environment.